Qualified and Responsive

Use our Online Product / Service Request Form to inquire about or to order products and services

The team of professionals at Absolute Communications, Inc. believes that quality service is an expected minimum.
Our goal is 100% customer satisfaction through delivery of courteous, timely and knowledgeable service.

We strive to meet the following response time:

• Major interruptions - 3 hours or less
• Minor service - 1 business day or less
• Adds, Changes - 2 business days or less
Absolute offers service arrangements to meet your business' need

Absolute offers service arrangements to meet your business' need

• Time and Material - Labor billed at current rate plus cost of materials used
• In-house service contracts - Full service 24 hours per day, 7 days per week, guaranteed service for all major interruptions and other service advantages

Auxiliary Products and Services

To Enhance Your Communications

Absolute Communications, Inc. offers a wide variety of auxiliary products and services. Whether in conjunction with a new installation or as an addition to your current telephone system, the following is a sampling of our additional services provided:

• Data and Voice Cabling
• Call Accounting - A convenient, cost effective program that allows you to track employee usage of your system, both incoming and outgoing.
• IVR - Interactive Voice Response allows your client to access their account information through the Strategy Voice Mail system and your host computer.
• Screen Pops / Caller ID - Allows the caller account information to appear on your computer screen as the call is answered. Provided your employees with vital customer information.
• CTI - Computer Telephony Integration allows interactive dialing through your computer and related software.
• ACD - Automatic Call Distribution of calls to a group of agents so they can receive calls on an equal basis.

Use our Online Product / Service Request Form to inquire about or to order products and services

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