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Digital Key Telephone Systems   >  STRATA CTX670   >   Overview

Flexible Solutions For Complete Telephone System Integration

Effective communication is more critical than ever to maintaining your competitive edge, whether your business is large or small. To meet that goal, you need a solution that unifies, coordinates, and streamlines all your communications. And you need a telephone system that cost-effectively lets you access, use, and share vital information with ease and efficiency – in your main office, between branch offices, and remotely.

The Strata CTX670 digital business telephone system is the comprehensive solution for your full range of telecommunication needs:

• Multiple System Networking
• Remote User Access
• Voice Over Internet Protocol
• ACD/MIS Call Center Functions
• Computer Telephony Integration
• Voice Mail/Auto Attendant

Strata CTX670 Grows With Your Needs

You can enhance your Strata CTX670 system with optional features as needed. That means Strata CTX670 provides the exact level of performance your business requires both today and in the future.

• You can upgrade system features and capacity as needed. Flexible "building block" design allows upgrading and growth at minimal expense.
• The system features universal slot architecture that allows you to create almost any combination of trunk lines, telephones, and peripherals.
• Plus, the system’s modular architecture and scalable design gives you the flexibility to start with a small configuration and expand up to 560 telephones.
• You can even grow beyond 560 telephones by networking multiple systems together.

Maximize the return on your equipment investment by reusing digital telephones and trunk and station cards from smaller and/or older Strata DK systems. Scalability, migration, and compatibility are the hallmark of the Strata CTX670 system.

With its modern architecture and high-speed RISC processor, you can rest assured that your Strata CTX670 system will adapt easily to new technological developments – and to your communication needs as they change.

Seamlessly Integrate Remote Employees Into Your Main System

Strata CTX670 enables you to extend your telephone system throughout multiple buildings in a campus-style distributed configuration. It’s as easy as connecting expansion cabinets remotely from the base cabinet with fiber optic cables.

You can also use MCK branch-office extender products to provide your remote employees with digital telephone extensions from your main facility’s Strata CTX670 system. Your remote employees will have the same advanced telecommunication functionality as your main-office employees!

Multiple System Networking Brings All Your Offices Together

You can network multiple Strata CTX670 systems – the ideal solution if you have a large system configuration and/or have offices in various geographic regions. You’ll provide these capabilities for all your offices:

• One integrated telephone system
• Centralized attendant services
• Share one central voice mail system
• Coordinated extension numbering simplifies network-wide dialing

All Your Communications Unified Over One Network

Strata CTX670 provides a unified system to transmit voice, data, and video throughout your enterprise. By unifying all your communications, you’ll reduce infrastructure, capital, and operational costs. This single network also lets you take full advantage of today’s most advanced communication applications:

Integrated Services Digital Network (ISDN)

• Transmit voice, data, fax, and video at the same time, all on one reliable digital line.
• Exceptional speed and fast call setup maximize communication efficiency while reducing cost.
• Primary Rate Interface (PRI) saves money by enabling call-by-call use of channels.
• Basic Rate Interface (BRI) provides high-speed LAN and Internet access, plus video conferencing, at low cost.
• No additional monthly charge for Calling Number Identification Services (CNIS) and Dialed Number Identification Service (DNIS) saves you even more money.

Voice Over Internet Protocol (VoIP)

• Eliminates long-distance toll charges between your main office and branch offices.
• Reduce cost by transmitting voice and fax calls via the Internet or your private intranet.
• By sharing applications among all your offices, you’ll enhance both cost-effectiveness and customer service.

Computer Telephony Integration (CTI)

• CTI increases productivity and reduces cost by creating an integrated business information system.
• Call information and control at the system level is available on the Strata CTX670 LAN, allowing sophisticated CTI applications.
• Caller identification, automated dialing, automated call routing, and other CTI applications maximize communication efficiency.
• Enables you to control, handle, and identify calls with ease using computer screen displays.
• Ideal for streamlining call center operations.

Streamline Call Center Functions For Greater Profitability

Call centers have become important strategic business tools. A well-managed call center can serve customers quickly, efficiently, and cost-effectively, providing an important competitive advantage.

With its server-based Automatic Call Distribution (ACD) features, the Strata CTX670 system lets you effectively allocate inbound calls among your call-handling agents. Strata CTX670’s flexible new ACD solutions enable your employees to focus on performing productive tasks and providing excellent customer service. Your call center will operate at peak efficiency, increasing revenues as a result.

Communicate With Ease

While Strata CTX670 is technologically advanced, it’s designed to be easy to use. That means your employees will get the most out of the system’s powerful communication capabilities:

• Intuitive interface matches the way your employees naturally use the telephone.
• Displays simple instructions – including voice mail controls – on the telephone’s LCD screen.
• Enables employees to use sophisticated features with minimal training.
• Save lots of time by executing frequently used calling features at the touch of one button. User-programmable buttons make it a snap!

Cost Saving Solutions Built-In

Strata CTX670 improves both your operational efficiency and your bottom line. Here’s how Strata CTX670 helps you control costs:

• Information on every incoming and outgoing call is at your fingertips to help you determine cost-saving strategies.
• Control employee access to long-distance calling.
• Calls are routed via your least costly trunk line or long-distance carrier.
• Take advantage of cost-effective high-speed digital services.
• Remote system programming and administration won’t disrupt normal business operations.

Together, these Strata CTX670 capabilities combine to provide you with solutions that match your business communication requirements and contribute to your profitability – now and years from now.

Stratagy Voice Processing And Voice Mail Solutions

Businesses of all sizes now rely on voice mail and overall voice processing to help manage calls, provide superior customer service, enhance productivity, and facilitate communications. With Toshiba Stratagy voice processing, your employees won’t miss calls, messages, or opportunities, improving your company’s efficiency and bottom line.

Selection Of Telephones For Every Application

Toshiba digital telephones are both stylish and efficient. Their high functionality allows your employees to maximize the benefits of the system's capabilities, improving both internal and external communications.

Toshiba offers a wide range of digital telephones and consoles, allowing you to match your telephones to your specific application.

• Available in charcoal gray or ash white color to match your office decor.
• A variety of 10-, 14-, and 20-button speakerphone or LCD models are available.
• Two 900 MHz digital cordless telephone models meet your needs for mobility within the office.
• The 20-button add-on module and 60-button DSS console are ideal for small/medium volume answering requirements.
• The Strata CTX Attendant Console is the most effective solution for specialized high-volume call answering. User-friendly Windows interface and streamlined mouse/keyboard functions make high-volume call answering faster, easier, and more efficient.

Features That Keep Strata CTX670 Operating At Peak Performance

The Strata CTX670 system includes Toshiba engineering innovations like compact component design, circuitry that minimizes power requirements, and power-surge safeguards. As a result, Strata CTX670 provides superior reliability compared to similar-sized systems, assuring top performance day in and day out.

Important features like Battery Backup and Power Failure Transfer keep your system functioning during a commercial AC power outage. Maximum availability of your communication system means more success for your business.

With its flexibility, integrated capabilities, and reliability, Strata CTX670 is the smart choice for unifying all your business communications.

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