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Digital Key Telephone Systems  >  STRATA CTX100  >  Overview

Flexible Solutions For The Way Your Company Communicates

Small businesses need a flexible telecommunication system that can easily adapt their changing and growing needs. The Strata CTX100 is specifically designed to provide the exact telecommunication features your business requires today, and as it grows in the future. That makes the Strata CTX100 the ultimate cost-effective telecommunication solution to give you the investment protection you need.

Whether you need a basic telephone system or advanced capabilities, you can expand functionality as needed. The Strata CTX100 digital business telephone system offers valuable options to provide the comprehensive solution for your full range of telecommunication needs:

• Multiple System Networking
• Remote User Access
• Voice Over Internet Protocol
• ACD/MIS Call Center Functions
• Computer Telephony Integration
• Voice Mail/Auto Attendant

Adaptability Assures Investment Protection

When your needs grow, so will your Strata CTX100 system. Universal slot architecture lets you combine CO lines, telephones, and peripherals in any configuration you need. Its scalable design provides the flexibility to start small and expand up to 112 ports–or even more if you network multiple Strata CTX systems.

Upgrading performance and capacity is simple, without major expense. If you upgrade to a larger Strata CTX670 system in the future, you can even reuse your existing Toshiba digital telephones, and many of the CO line and station cards. This enables you to continually control costs, maximize return on investment, and increase productivity.

With its modern architecture and high-speed RISC processor, you can rest assured that your Strata CTX100 system will adapt easily to new technological developments – and to your communication needs as they change.

Communicate With Ease

While Strata CTX100 is technologically advanced, it’s designed to be easy to use. That means your employees will get the most out of the system’s powerful communication capabilities:

• Intuitive interface matches the way your employees naturally use the telephone.
• Displays simple instructions – including voice mail controls – on the telephone’s LCD screen.
• Enables employees to use sophisticated features with minimal training.
• Save lots of time by executing frequently used calling features at the touch of one button. User-programmable buttons make it a snap!

Control Costs For Greater Profitability

Strata CTX100 improves both your operational efficiency and your bottom line. Here’s how Strata CTX100 helps you control costs:

• Information on every incoming and outgoing call is at your fingertips to help you determine cost-saving strategies.
• Control employee access to long-distance calling.
• Calls are routed via your least costly trunk line or long-distance carrier.
• Take advantage of cost-effective high-speed digital services.
• Remote system programming and administration won’t disrupt normal business operations.

Together, these Strata CTX100 capabilities combine to provide you with solutions that match your business communication requirements and contribute to your profitability – now and years from now.

Stratagy Voice Processing And Voice Mail Solutions

Businesses of all sizes now rely on voice mail and overall voice processing to help manage calls, provide superior customer service, enhance productivity, and facilitate communications. With Toshiba Stratagy voice processing, your employees won’t miss calls, messages, or opportunities, improving your company’s efficiency and bottom line.

You can choose from a variety of Toshiba Stratagy voice processing systems created for different voice processing needs and budgets. Toshiba Stratagy systems are designed to deliver maximum functionality and value when integrated with Toshiba business telephone systems.

Selection Of Telephones For Every Application

Toshiba digital telephones are both stylish and efficient. Their high functionality allows your employees to maximize the benefits of the system's capabilities, improving both internal and external communications.

Toshiba offers a wide range of digital telephones and consoles, allowing you to match your telephones to your specific application.

• Available in charcoal gray or ash white color to match your office decor.
• A variety of 10-, 14-, and 20-button speakerphone or LCD models are available.
• Two 900 MHz digital cordless telephone models meet your needs for mobility within the office.
• The 20-button add-on module and 60-button DSS console are ideal for small/medium volume answering requirements.
• The Strata CTX Attendant Console is the most effective solution for specialized high-volume call answering. User-friendly Windows interface and streamlined mouse/keyboard functions make high-volume call answering faster, easier, and more efficient.

Seamlessly Integrate Remote Employees Into Your Main System

MCK branch-office extender products provide your remote employees with digital telephone extensions from your main facility’s Strata CTX system. Your remote employees will have the same advanced telecommunication functionality as your main-office employees!

Multiple System Networking Brings All Your Offices Together

You can network multiple Strata CTX systems – the ideal solution if you have a large system configuration and/or have offices in various geographic regions. You’ll provide these capabilities for all your offices:

• One integrated telephone system
• Centralized attendant services
• Share one central voice mail system
• Coordinated extension numbering simplifies network-wide dialing

Streamline Call Center Functions For Greater Profitability

Call centers have become important strategic business tools. A well-managed call center can serve customers quickly, efficiently, and cost-effectively, providing an important competitive advantage.

With its server-based Automatic Call Distribution (ACD) features, the Strata CTX100 system lets you effectively allocate inbound calls among your call-handling agents. Strata CTX100’s flexible new ACD solutions enable your employees to focus on performing productive tasks and providing excellent customer service. Your call center will operate at peak efficiency, increasing revenues as a result.

Features That Keep Strata CTX100 Operating At Peak Performance

The Strata CTX100 system includes Toshiba engineering innovations like compact component design, circuitry that minimizes power requirements, and power-surge safeguards. As a result, Strata CTX100 provides superior reliability compared to similar-sized systems, assuring top performance day in and day out.

Important features like Battery Backup and Power Failure Transfer keep your system functioning during a commercial AC power outage. Maximum availability of your communication system means more success for your business.

With its flexibility, integrated capabilities, and reliability, Strata CTX100 is the smart choice for unifying all your business communications.

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